Terms of service
Last updated: June 2026
Welcome to VeyLuxe. These Terms of Service ("Terms") govern your access to and use of veyluxebrand.com (the "Site") and any purchase you make from us. VeyLuxe is operated by VeyLuxe. By accessing the Site or placing an order, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old, or the age of majority in your state, and able to enter into a binding contract to purchase from us. Our products and offers are directed to customers in the United States.
2. Account and Accurate Information
If you create an account or place an order, you agree to provide accurate, current, and complete information and to keep it up to date. You are responsible for keeping any account credentials confidential and for activity that occurs under your account.
3. Products, Pricing, and Errors
All prices are shown in U.S. dollars (USD) and may change at any time without notice. We try to display product colors, descriptions, and details as accurately as possible, but we do not guarantee that your screen shows colors exactly. Products are subject to availability, and we may limit quantities, discontinue items, or correct errors in pricing or descriptions, even after an order has been submitted. If we correct an error affecting your order, we will offer you the corrected option or a full refund.
4. Orders and Acceptance
Your order is an offer to purchase. We may accept or decline any order at our discretion, for example if an item is unavailable, if there is a pricing or description error, or if we suspect fraud or a violation of these Terms. If we cancel an order after you have paid, we will issue a full refund.
5. Payment
Payment is charged when you place your order. You agree to provide valid, authorized payment details and confirm that you are permitted to use the payment method. For accepted methods and security details, see our Payment and Security page.
6. Discounts and Promotions
Discount codes and promotions are subject to their own terms, may be limited in time or quantity, cannot be combined unless stated, have no cash value, and may be withdrawn or changed at any time. We reserve the right to cancel orders that misuse a promotion.
7. Shipping and Delivery
Shipping options, costs, and delivery times are described in our Shipping Policy, which forms part of these Terms.
8. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return and Refund Policy, which forms part of these Terms.
9. Intellectual Property
All content on the Site, including the VeyLuxe name, logo, text, graphics, images, and design, is owned by or licensed to VeyLuxe and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use our content without our prior written permission.
10. Customer Content and Reviews
If you submit a review, photo, comment, or other content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business. You are responsible for the content you submit and confirm it is accurate, lawful, and does not infringe anyone's rights.
11. Acceptable Use
You agree not to use the Site for any unlawful or harmful purpose, to attempt to gain unauthorized access to our systems, to interfere with the Site's operation or security, to use it to transmit malware, or to submit false, misleading, or fraudulent information.
12. Third-Party Links
The Site may link to third-party websites or services that we do not control or endorse. We are not responsible for their content, products, or practices, and your use of them is at your own risk.
13. Disclaimers
The Site and products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties not expressly stated. Nothing in these Terms limits any rights you have under mandatory consumer protection laws that apply to you.
14. Limitation of Liability
To the fullest extent permitted by law, VeyLuxe is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the order giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless VeyLuxe and VeyLuxe, and our officers and staff, from any claims, losses, or expenses arising from your breach of these Terms or your misuse of the Site.
16. Force Majeure
We are not responsible for any failure or delay caused by events beyond our reasonable control, including natural disasters, severe weather, strikes, carrier disruptions, outages, or government actions.
17. Governing Law and Disputes
These Terms are governed by the laws of the United States and the applicable laws of the state where VeyLuxe is registered or operates, without regard to conflict of law principles. Nothing in these Terms limits any mandatory consumer protection rights that apply to customers in their U.S. state of residence. We encourage you to contact us first so we can resolve any issue quickly and fairly.
18. General
If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. These Terms, together with the policies referenced here, are the entire agreement between you and us. We may assign these Terms; you may not without our consent. Our failure to enforce a provision is not a waiver of it.
19. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date above shows the latest revision. Your continued use of the Site after changes means you accept the updated Terms.
20. Contact Us
If you have any questions about these Terms, contact us using the details below.
Business Information and Contact
Brand: VeyLuxe
Business name: VeyLuxe
Registered address: 1234 Elm Street, Apt 12, Midland, TX 79705, USA
Email: info@veyluxebrand.com
Phone: +1 (909) 634-8622
Customer support: Monday to Friday, 9:00 AM - 6:00 PM PT (typical response within 24-48 business hours)